Beyond reactive maintenance.
Cycling is growing. Service infrastructure is not keeping up. We partnered with the founders of Digital Bike Services to turn a widespread operational problem into a predictive digital platform — from concept to pilot.
Early Stage Venture
BikeAlytics
Maintenance Tech
The Mess
Bike maintenance is entirely reactive. Workshops have no visibility ahead.
- Overwhelmed during peak season
- Missing spare parts, unpredictable repair times
- Customers arriving without appointments
Action
Entered before the product had a shape and worked across definition, development and go-to-market.
- Defined the predictive maintenance concept for bicycles
- Designed platform logic and workflows for workshops and riders
- Positioned the product for workshops and service networks
Outcome
BikeAlytics moved from concept to functioning platform, now piloting with workshops and industry partners.
- Workshops can prepare repairs before the bike arrives
- Spare parts planning based on real data
- Cyclists connected directly to nearby workshops
- Fewer breakdowns, better maintenance planning
- Operational chaos becoming a predictive service ecosystem
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